Business numbers your customers call and text. Calls ring the right people inside Orkello, on the computer or their phone, and every text lands in one shared inbox, next to the customer it's from.
Ring everyone at once, or one after another. Open from nine till half five, with a friendly message and voicemail after hours. Add "press 1 for sales" and each option rings its own people.
Customers text your mobile number and the whole team sees it. Front Desk finds who it is in your CRM by their number, so you reply knowing their job, their address and what was said last.
Pick a mobile, a local landline or an 03 number, and give it a name like "Office" or "Sales mobile", so your team knows how to answer. Have as many as you need.
Answer in your browser with a headset, or on the go in the Orkello phone app. Calls out show your business number, never your own.
Away from both? Each person can choose to have calls ring their own mobile after a few seconds, so nobody misses a customer.
Read a voicemail before you play it. It sits in the conversation with the caller, next to their texts and calls.
The office line rings the office. The sales mobile goes to sales. You choose who sees each number's texts and calls, and who answers.
Next, Front Desk brings in the messages customers send your business on social media, each one next to their texts and calls.
Every Orkello app shares the same people, the same bell and the same search.